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Terms Of Use

Last Updated August 1st, 2023

This website, (“Site”), is owned and operated by Tandem Innovation Group Inc., a business operating under the laws of British Columbia, Canada. In these Terms, “we,” “us,” and “our” refer to TANDEM INNOVATION GROUP INC., and the terms “you” or “you’re” refer to any individual user of our Site.

NOTICE: It is your responsibility to carefully read these Terms of Use (“Terms”) prior to using our Site or purchasing or accessing any of our services, products, content, webinars, courses, or resources (collectively, “Services”). These Terms govern and define your use of the Site and Services and are legally binding on you.


When you accessed our Site, you were given reasonable notice that these Terms existed. By accessing and continuing to use our Site or by clicking to accept or agree to these Terms when the option is made available to you, you agree to be legally bound and abide by these Terms and our Privacy Policy whether or not you have read them. If you do not agree with these Terms or our Privacy Policy, you must not use or access our Site or Services.

You must be at least 16 years old in order to use our Site or the necessary age in your country of residence; otherwise, this is a violation of use. We reserve the right to terminate your access if it is discovered you are a minor.

While we aim to keep this Site as up-to-date as possible, we cannot guarantee that all content on our Site is entirely accurate, complete, or up to date. We reserve the right at any time to modify or discontinue, in whole or in part, any Services offered or change the prices of Services without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of any Services.

If you wish to have any of your personal information and/or access to our Site removed, you may email us at [email protected], and we will make reasonable efforts to do so. More information about how we collect, process, and store your personal information can be found in our Privacy Policy.


Intellectual Property Rights

All content, resources, materials, images, text, designs, graphics, page layouts, icons, videos, logos, taglines, trademarks (whether common law or registered), copyright, and service marks (“Intellectual Property”) are owned by us unless attributed otherwise. All content on the Site is proprietary to us, and you may not modify, whether in whole or in part, and of our Intellectual Property as this is a violation of federal law.

If you wish to use, publish or refer to any of our Intellectual Property, you must do so by first requesting permission by emailing us at [email protected]. Permission is not granted until you receive confirmation in writing from us and any terms we outline for use, which may include you providing obvious credit to us and including a backlink to the webpage on our Site or to the social media platform where our Intellectual Property was originally posted. In no event do you obtain any rights or ownership in our Intellectual Property, nor may you claim that it is your own content or creation?

Any and all Services or other materials that you access or are provided with by us are under the sole ownership or licensed use of [email protected], including all Intellectual Property. When you purchase or opt-in and receive materials, you receive a limited, non-transferable, nonexclusive, royalty-free license for your non-commercial purposes only to access the content or materials provided to you by us. You specifically acknowledge and agree that you do not obtain any ownership interest or other rights to the materials, and all copyrights remain with us. As a condition of your use, you may not, under any circumstances, reproduce, copy, modify, sell, or use such materials except as it was originally intended when it was provided by us to you, including sharing with any third party, including members of your business or team. If it is determined that you have breached this limited license, this will be considered an infringement of our Intellectual Property rights, and we specifically reserve the right to seek damages, an injunction, or any such other available legal remedy in our sole discretion.

As part of your limited, non-transferable, non-exclusive, royalty-free license, you may (i) access the materials for your personal use only; (ii) download or print any of the materials provided to you for your personal use or personal use in your business only; and (iii) use any of our Intellectual Property with our prior written consent so long as all materials show “© TANDEM INNOVATION GROUP INC. as the source of the materials and marking any of our federally registered trademarks with “®” or our common law trademarks with “™.” If you wish to use or publish any of our content, resources, or materials, you must first write to us [email protected] and request our consent.

Violations and Indemnity

We take violations and infringement of our Intellectual Property rights seriously. We expressly reserve the right to take whatever legal steps necessary to protect and defend our Intellectual Property, and violators will be prosecuted to the fullest extent permissible by law. You agree to indemnify, defend and hold us harmless for any and all damages, costs, and expenses, including legal fees, arising from your misuse of our Intellectual Property and our enforcement of our rights.


By using our Site, you grant us a commercial license to use any image(s), including any containing your likeness, that you submit to us, whether voluntarily or by default, such as your profile picture on any social media platforms, for our future business use.



If at any time you are required to create a username and password to access any Services, it is your responsibility to protect your username and password from theft or any other means of unauthorized use that would violate these Terms. If you become aware that your password has been compromised or your account has been breached, it is your responsibility to notify us immediately by sending an email to [email protected].

Use of Third-Party Applications

In order to run our Site and provide our Services, we use a number of third-party applications, such as processing payments, delivering electronic newsletters, and booking systems. For more information as to how your personal information is collected, stored, and processed, please refer to our Privacy Policy. You understand it is your responsibility to review the terms of use for any such third-party applications. If you do not agree with the terms of use for any third-party application used by our Site, please discontinue use of our Site and Services immediately.


You acknowledge that we have no duty of confidentiality to you unless otherwise explicitly stated, such as in a subsequent client agreement or as may be mandated by law or fiduciary duty.

Your Communication with Us

By submitting a comment, photo, video, or other materials to our Site or any other platform owned or maintained by us, you grant us a non-revocable, commercial license to re-publish your submission, in whole or in part, unless you expressly state that we may not do so. You acknowledge that we have no duty of privacy or confidentiality to you by accessing our Site.

Any communications made through our contact form, blog comments newsletter, social media pages, or other related pages, or directly to our phone(s), mailing, or email addresses is not held privileged or confidential and may be subject to viewing and/or distribution by third parties. We own any and all communications displayed on our website, servers, comments, emails, or other media as permitted under law and will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails. For more information on when and how we store and use your communications or any information provided by you in those communications, please refer to our Privacy Policy.

We maintain the right to re-publish any communication or submission, in whole or in part, as reasonably necessary in the course of our business. You agree not to submit any content or communications that contain sensitive information, or that could be illegal or serve an unlawful purpose, including, but not limited to, communications that are potentially libelous or maliciously false, obscene, abusive, negligent, or otherwise harmful or inappropriate. We reserve the right, in our sole discretion, to block your access to our Site and Services as a result of any such behavior that we deem inappropriate.

Prohibited Behaviour by using our Site, you agree not to misuse or tamper with our Site, including but not limited to hacking, introducing viruses, trojans, worms, logic bombs, or other technologically harmful material that would harm the functionality of, or jeopardize the security of our Site. We will immediately report any such breach or what we deem in our discretion to be harmful activities to the relevant law enforcement authorities. You agree to indemnify, defend and hold us harmless from any and all third-party claims, liability, damages, and/or costs arising from your use and misuse of our Site and/or your breach of these Terms.


Assumption of Risk

Use of this Site is at your own risk. While we host our Site on a reputable platform and make commercially reasonable efforts to maintain and host the Site, we make no representations, warranties, or guarantees as to your individual safety when using our Site. You further assume all risk associated with your access to and use of any information or materials provided to you on the Site, Services, or any other pages, platforms, or profiles maintained by us and any subsequent actions you choose to take or not to take, as a result of the information, influence or educational materials provided or made available to you.

Warranties Disclaimer

We make no warranties as to our Site, the Services, or any related materials. You agree that our Site and Services are provided “as is” and without warranty of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we expressly disclaim all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

No Guarantees

While we may reference certain results, outcomes, or situations on this Site or Services, you understand and acknowledge that we make no guarantee as to the accuracy of any third-party statements or the likelihood of success for you as a result of any statements or testimonials contained on our Site or as part of the Services.

General Disclaimer

To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by you or others in connection with the use of our Site or the Services, including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, and for any other loss or damage of any kind, whether caused by negligence, breach of contract or otherwise, whether foreseeable or unforeseeable.

Third-Party Disclaimer

You acknowledge and agree that we are not liable for any defamatory, offensive, or illegal conduct of any other third-party participant or user, including you.

Technology Disclaimer

We make reasonable efforts to provide you with modern, reliable technology, software, and platforms from which to access our Site and Services. In the event of a technological failure, you accept and acknowledge that we are not in any way responsible or liable for said failure and any resulting damages to you or your business.

While we will make reasonable efforts to support you, some technological issues are outside our control, and you may need to access support from a third-party provider. We do not warrant that the Site will be functional, uninterrupted, correct, complete, appropriate, or error-free, that defects will be corrected, or that any part of the Site or Services are free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of our Site, Services, or related materials or on third-party websites in terms of their correctness, accuracy, timeliness, reliability, or otherwise.

Third-Party Contributors

We may provide content to you written by third-party contributors on our Site. While we make our best effort to ensure all of our writers are qualified in their industry and reflect our values, we make no guarantees of quality or accuracy. All written content on the Site are opinion pieces and must not be interpreted as our opinion or as specific advice. We are not liable for any third-party contributors’ content or opinions. You must not rely on Site content or third-party contributors’ opinions and always seek the appropriate professional advice.


Release, Indemnity, and Waiver

Our Site and related materials are provided for educational and informational use only. You agree to indemnify, release, and save harmless The Felt Sense and its directors, officers, agents, employees, contractors, volunteers, heirs, executors, administrators, successors, and assigns, as applicable (collectively, “Released Parties”) for any direct or indirect loss or conduct incurred as a result of your use of our Site, Services or any related communications, including as a result of any consequences incurred from technological failures such as a payment processor errors or technological malfunctions. You further waive any right you may have against the Released Parties and any legal recourse for any damages, costs, losses, or expenses you may incur as a result of your use of the Site or Services. You acknowledge this release of liability is binding on your heirs, executors, and anyone else who may be able to bring legal action on your behalf in the future.

We will not be held responsible or liable in any way for the information, products, or materials that you request or receive through or in relation to our Site or the Services. We do not assume liability for any third-party conduct, accidents, delays, harm, or other detrimental or negative outcomes as a result of your access to our Site and Services.

Full Agreement

You acknowledge that these Terms of Use, together with our Privacy Policy, constitute the full Agreement relating to your use of the Site and Services.

Governing Law and JurisdictionThese Terms, as well as our Privacy Policy, are governed by and interpreted in accordance with the laws of British Columbia and the federal laws of Canada where applicable. Any disputes arising directly or indirectly from this Agreement will be submitted and heard exclusively in the courts of Surrey, British Columbia.


If any of the provisions of these Terms are found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions will not, to the extent permitted by law, in any way be affected and will remain enforceable.

All Rights ReservedWe reserve the right to update and change these Terms at any time, and it is your responsibility to review these Terms periodically. You can review the most current version of our Terms at any time by visiting this page. Your continued use of or access to the Site and/or Services affirms your acceptance of any changes to our Terms. All rights not expressly set out and granted in these Terms and Conditions of Use and/or our Privacy Policy are expressly reserved by us.


If you have any questions about these Terms and Conditions of Use, please send an email to: [email protected].